Alerts

Register for Alerts

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Register for Alerts

Receive alert notifications about your accounts on your mobile device or in your Message Center. Sign up via Member Access.

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Choose Your Alerts

Choose from a wide variety of alerts to stay updated on your account activity. You can change your preferences at any time.

Shield

Monitor Your Accounts

Be notified immediately when suspicious or potentially fraudulent transactions occur or at a convenient time for certain account activities.

Alert Types

Another Chance Alert

Our Another Chance program helps you avoid having items returned for non-sufficient funds (NSF). To participate in the program, your Checking account must be enrolled in Overdraft Transfer Service. When sufficient funds are not available in your Checking account and your protecting accounts, Another Chance provides you an additional opportunity to prevent items from being returned.

Register for Another Chance


How Another Chance Works
  • Register for the Another Chance Alert1
  • Receive a notification for another chance to pay your items
  • Make a deposit or transfer funds to avoid an NSF2
Receiving Another Chance Alert Notifications
Another Chance notifications are sent when your Checking and protecting accounts do not have sufficient available funds to pay an item. Notifications are delivered via text message to your registered mobile device or via secure message to your Message Center at a time you select. When registering for the alert, select a notification time early enough in the day to allow enough time for you to make a branch deposit or transfer funds by close of business (5:30 pm Eastern Standard Time [EST]).

Making a Deposit or Transfer
To pay Another Chance items, you must deposit2 or transfer funds to your Checking account no later than 5:30 pm EST on the day specified in your Another Chance alert notification.

  • Deposit cash or checks3, 4 at any branch location
  • Deposit cash at any CashPoints® ATM4
  • Transfer funds from another SECU account through any of our service channels (in-person, phone, online)
If your deposit or transfer occurs after 5:30 pm EST, your item will be returned, and you will incur an NSF fee.

1 To register for Another Chance Alert, you must be enrolled in Overdraft Transfer Service.
2 Funds must be deposited to the Checking account indicated in the alert. Funds deposited to a protecting account are not available to cover Another Chance items.
3 Funds subject to a hold are not immediately available to cover Another Chance items. See our Account Rules and Regulations for more information about our funds availability policy.
4 Funds from checks deposited through an ATM or our Mobile App are not available to cover Another Chance items.

Security Alerts

Security Alerts help protect you from fraud. We continuously monitor for potentially fraudulent or suspicious activity on your accounts and offer real-time notifications of threats by sending a text message to your registered mobile device.

Register for Security Alerts


Credit Card Alerts

Credit Card Alerts help you monitor your credit card activity in near real-time. When you register for Credit Card Alerts, we will send alert notifications to your mobile device when the following activity for a single transaction meets or exceeds a minimum threshold amount you set:

  • Single or recurring purchases
  • Authorizations
  • ATM credit card cash advances
You will also be notified when your credit card is declined for any of the following reasons, regardless of your minimum threshold amount:

  • Invalid PIN
  • Invalid expiration date
  • Card has expired
  • Purchase amount exceeds available credit on the credit card
  • Requested amount exceeds the daily cash withdrawal limit on the credit card
  • Credit card is blocked
Registering for Credit Card Alerts is easy! Sign up via Member Access and enter the desired threshold amount. You can set up a Quiet Period1 if there are times you do not wish to receive alert notifications.

Register for Credit Card Alerts


We also continuously monitor your credit card for irregular activity and will notify you if detected.

Learn more about Irregular Card Activity Alerts »
1Many companies that enable autopay (i.e., recurring automatic payments) run their transactions in the middle of the night. You can set up a Quiet Period to receive your card alerts at a more convenient time.

Debit Card Alerts

Debit Card Alerts help you monitor your debit card activity in near real-time. When you register for Debit Card Alerts, we will send alert notifications to your mobile device when the following activity for a single transaction meets or exceeds a minimum threshold amount you set:

  • Single or recurring purchases
  • Authorizations
  • ATM withdrawals from the primary checking account only
  • ATM transfers made to or from the primary checking account only
You will also be notified when your debit card gets declined for any of the following reasons, regardless of your minimum threshold amount:

  • Invalid PIN
  • Invalid expiration date
  • Card has expired
  • Available funds are insufficient to pay the purchase amount (NSF)
  • Amount exceeds the daily spending limit or cash withdrawal on the debit card
Registering for Debit Card Alerts is easy! Sign up via Member Access and enter the desired threshold amount. You can set up a Quiet Period1 if there are times you do not wish to receive debit card alert notifications.

Register for Debit Card Alerts


We also continuously monitor your debit card for irregular activity and will notify you if detected.

Learn more about Irregular Card Activity Alerts »
1Many companies that enable autopay (i.e., recurring automatic payments) run their transactions in the middle of the night. You can set up a Quiet Period to receive your card alerts at a more convenient time.

Account Alerts

Account Alerts help you monitor your account activity and spending habits. Choose to receive an alert notification when any of the following activity occurs on your eligible deposit accounts:

  • Another Chance Alert - Make a deposit or transfer funds to your Checking account to prevent items from being returned NSF
  • Deposit Alert - A deposit is made to your account that meets or exceeds your minimum threshold amount
  • Low Balance Alert - Your daily beginning balance1 falls below your minimum threshold amount
  • Non-Sufficient Funds (NSF) Alert - An NSF fee posts to your account
  • Overdraft Alert - An overdraft transfer is made to your Checking account
  • Withdrawal Alert - A withdrawal is made that meets or exceeds your minimum threshold amount
  • General Alert - Your new E-Statement is available, or you receive a secure message in your Message Center
Registering for Account Alerts is easy! Sign up via Member Access and enter any desired threshold amounts. Choose to receive alert notifications via text message to your registered mobile device, or via secure message in your Message Center.

Register for Account Alerts

1The term beginning balance refers to the balance in your account after nightly processing.


Terms and Conditions for Use of This Service

  • Replying STOP to 627328 will terminate your Alerts service
  • Text HELP to 627328 or call our 24/7 Member Services at (888) 732-8562 for assistance with the Alerts service
  • Message and data fees may be imposed by your service provider/carrier
  • Participating carriers include, but are not limited to: AT&T, Boost, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless and Virgin Mobile


Alerts sent may not be delivered if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the Credit Union and/or your wireless carrier may interfere with message delivery, including your mobile device equipment, terrain, proximity to buildings, foliage, and weather. While we will make efforts to initiate all alerts in a timely manner, we cannot control all external factors necessary for you to receive the alerts and as such you should not rely solely on alerts to monitor the status of your accounts. The Credit Union cannot assume liability for any negative consequences if you do not receive alerts, including Another Chance Alerts. By registering for alerts, you acknowledge that neither the Credit Union nor your wireless carrier guarantee alert delivery.