Alerts

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Enroll in Alerts

Receive alert notifications about your accounts on your mobile device or Secure Message. Sign up via Member Access.

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Choose Your Alerts

Choose from a wide variety of alerts to stay updated on your accounts. You can change your preferences at any time.

Shield

Protect Your Accounts

Be notified immediately of elected account activity and when any suspicious online transaction occurs.

Alert Types

Another Chance Alert

Another Chance notifications are offered through the Credit Union’s Alert service. Registering for this alert allows members to be notified on their mobile devices or via Secure Message to make a deposit or transfer before 5:30 pm (Eastern) to prevent an item(s) from being returned due to insufficient funds.

How the Another Chance Alert works:
  • Register for the Another Chance Alert via Member Access (Overdraft Transfer Service is required).
  • Receive the Another Chance Alert on your mobile device or via Secure Message.
  • Make a deposit or transfer funds to your checking account before 5:30 pm to cover the insufficient funds item(s).
Making a deposit or transfer:
  • Check or cash deposits can be made at any branch location.
  • Checks deposited to your account through an ATM do not qualify for Another Chance.
  • Funds may be transferred from another credit union account to your checking account using Member Access, Mobile App, ASK SECU, CashPoints ATM, or in the branch.
Our Overdraft Transfer Service is only available to cover an item the first time the item attempts to post to your checking account. When you receive an Another Chance alert, we have already determined your account has insufficient available funds to pay an item.

To pay Another Chance items, you must transfer funds into your checking account from another account or make a deposit in a branch no later than 5:30 pm (Eastern) on the day your Another Chance alert is sent, or on the next business day if your alert is sent on a Saturday or Credit Union holiday. Therefore, please adjust your time selection accordingly during registration for Another Chance alerts. If your transfer occurs later than 5:30 pm on the day you receive the Another Chance alert, your item will be returned and you will incur an NSF fee.

Sign Up for Another Chance

Security Alerts

The Credit Union continuously monitors Member Access for potentially fraudulent transactions. Registration for our real-time Security Alerts will allow the Credit Union to notify you immediately, on your mobile device, if and when any high risk transaction occurs. Our security alerts are designed to better protect you during any current and potential online threats.

Sign Up for Security Alerts

Credit Card Alerts

Sign up to receive Credit Card Alerts to monitor your purchases and be notified quickly if there is any suspicious activity.

Here are some transactions that would generate an alert to your mobile phone:

Purchases
When any of the following single or recurring purchases are made using your credit card:

  • Purchases made over the internet/online (excluding online cash advances)
  • Purchases made over the phone
  • Automated Fuel Dispenser (Pay at the Pump) transactions
  • Purchases made by swiping your card
  • Purchases made by inserting the EMV chip
  • Purchases made by tap-to-pay
ATM Activity
When the following activity occurs on your credit card during a cash advance transaction:

  • Credit Card Cash Advances
Declines
When your credit card is declined for any of the following reasons:

  • Invalid PINs entered by the member
  • Invalid expiration dates entered by the merchant (phone) or member (online)
  • Expiration date on your card has expired
  • Purchase amount exceeds available credit
  • Requested amount exceeds the daily cash withdrawal limit on the credit card
  • Credit card is in an invalid status: Authorization Prohibited, Closed, Revoked, Bankrupt, Lost, or Stolen
Registering in the Credit Card Alert program is easy! Just enter a threshold amount and set up a Quiet Period1 if there are times you do not wish to receive card alert notifications.

Sign Up for Credit Card Alerts
1Many utilities and other companies, that enable members to set their account up for autopay, run their transactions in the middle of the night. A quiet period can be setup to receive your credit card alerts at a more convenient time for you.

Debit Card Alerts

The Credit Union’s Debit Card Alert program helps provide peace of mind. By enrolling in this program, you will receive debit card alerts in near real-time to help monitor your purchases, as well as identify questionable transactions.

Below are the transaction types that will generate an alert notification to your mobile phone.

Purchases
When any of the following single or recurring purchases are made, using your debit card, and meet the threshold amount:

  • Purchases made over the internet/online
  • Purchases made over the phone
  • Automated Fuel Dispenser (Pay at the Pump) transactions (threshold amount does not apply)
  • Purchases made by swiping your card
  • Purchases made by inserting the EMV chip
ATM Activity
When the following activity occurs on the debit card during an ATM transaction:

  • ATM withdrawal is made with the debit card (from the primary checking account only) and meets the threshold amount
  • ATM transfer is made with the debit card (to or from the primary checking account only) and meets the threshold amount
Declines
When your debit card gets declined, regardless of amount, for any of the following reasons:

  • Invalid PIN is entered by the member
  • Invalid expiration date is entered by the merchant (phone) or member (online)
  • Expiration date on your card has expired / card is closed
  • Funds are insufficient to pay the purchase amount (NSF)
  • Amount exceeds the daily spending limit or cash withdrawal on the debit card
Enrollment in our Debit Card Alert program is easy! Sign up via the Alerts tab in Member Access. Enter the desired threshold amount and set up a quiet period1 if there are times you do not wish to receive debit card alert notifications.

Sign Up for Debit Card Alerts
1Many utilities and other companies, that enable members to set their account up for autopay, run their transactions in the middle of the night. A quiet period can be setup to receive your card alerts at a more convenient time for you.

Account Alerts

Registration for Account Alerts will allow you to choose one or more alert types for each of your eligible deposit accounts. Account Alerts will notify you of elected activity on your SECU accounts such as:

  • Receive an alert on your mobile phone to make a deposit or transfer to prevent an item(s) from being returned due to insufficient funds (NSF): Another Chance Alert
  • Select a low balance and deposit threshold to help monitor your money spending
  • Monitor your debits/withdrawals when your indicated threshold amount is reached
  • Find out when your new e-statement is available
  • Be informed faster of Non-Sufficient Funds (NSF) & Overdraft fees
Sign Up for Account Alerts