Alerts

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Enroll in Alerts

Receive alert notifications about your accounts on your mobile device or in your Message Center. Sign up via Member Access.

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Choose Your Alerts

Choose from a wide variety of alerts to stay updated on your account activity. You can change your preferences at any time.

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Monitor Your Accounts

Be notified immediately when suspicious or potentially fraudulent transactions occur or at a convenient time for certain account activities.

Alert Types

Another Chance Alert

SECU's Another Chance program provides you an opportunity to prevent items from being returned due to insufficient funds by notifying you to make a deposit or transfer funds when your checking and Overdraft Transfer Service accounts do not have sufficient funds available to pay items.

Sign Up for Another Chance


How Another Chance Works
  • Register for the Another Chance Alert via Member Access (You must also be enrolled in Overdraft Transfer Service.)
  • Receive a notification on your registered mobile device or in your Message Center
  • Make a deposit or transfer funds to your checking account before 5:30 pm Eastern Standard Time (EST) the same day, or the next business day if you receive an alert on a Saturday or Credit Union holiday
Receiving Another Chance Alert Notifications
Another Chance notifications are sent via text message to your registered mobile device or via secure message to your Message Center at a time you select. When registering for Another Chance Alert, select a time to receive your notification that allows enough time to make a branch deposit or transfer funds to your account by 5:30 pm EST.

Making a Deposit or Transfer
To pay Another Chance items, you must transfer funds to your checking account or make a deposit in a branch no later than 5:30 pm EST on the day your Another Chance notification is sent, or on the next business day if your alert is sent on a Saturday or Credit Union holiday. If your transfer occurs later than 5:30 pm, your item will be returned, and you will incur an NSF fee.

  • Check or cash deposits can be made at any branch location
  • Funds may be transferred from another Credit Union account to your checking account using Member Access, Mobile Access, Mobile App, ASK SECU, CashPoints┬« ATM, or in the branch
  • Checks deposited to your account through an ATM do not qualify for Another Chance

Security Alerts

The Credit Union continuously monitors your accounts for potentially fraudulent or suspicious activity. Our Security Alerts are designed to offer real-time notifications of threats to your account by sending a text message to your registered mobile device.

Sign Up for Security Alerts


Credit Card Alerts

Credit Card Alerts help you monitor your credit card activity in near real-time. When you register for Credit Card Alerts, we will send alert notifications to your mobile device when the following activity for a single transaction meets or exceeds a minimum threshold amount you set:

  • Single or recurring purchases
  • Authorizations
  • ATM credit card cash advances
You will also be notified when your credit card is declined for any of the following reasons, regardless of your minimum threshold amount:

  • Invalid PIN
  • Invalid expiration date
  • Expiration date on your card has expired
  • Purchase amount exceeds available credit on the credit card
  • Requested amount exceeds the daily cash withdrawal limit on the credit card
  • Credit card is blocked
Registering for Credit Card Alerts is easy! Sign up via Member Access and enter the desired threshold amount. You can set up a Quiet Period1 if there are times you do not wish to receive alert notifications.

Sign Up for Credit Card Alerts

1Many companies that enable autopay (i.e., recurring automatic payments) run their transactions in the middle of the night. A Quiet Period can be set up to receive your card alerts at a more convenient time for you.

Debit Card Alerts

Debit Card Alerts help you monitor your debit card activity in near real-time. When you register for Debit Card Alerts, we will send alert notifications to your mobile device when the following activity for a single transaction meets or exceeds a minimum threshold amount you set:

  • Single or recurring purchases
  • Authorizations
  • ATM withdrawals from the primary checking account only
  • ATM transfers made to or from the primary checking account only
You will also be notified when your debit card gets declined for any of the following reasons, regardless of your minimum threshold amount:

  • Invalid PIN
  • Invalid expiration date
  • Expiration date on your card has expired / card is closed
  • Funds are insufficient to pay the purchase amount (NSF)
  • Amount exceeds the daily spending limit or cash withdrawal on the debit card
Registering for Debit Card Alerts is easy! Sign up via Member Access and enter the desired threshold amount. You can set up a Quiet Period1 if there are times you do not wish to receive debit card alert notifications.

Sign Up for Debit Card Alerts

1Many companies that enable autopay (i.e., recurring automatic payments) run their transactions in the middle of the night. A Quiet Period can be set up to receive your card alerts at a more convenient time for you.

Account Alerts

Account Alerts help you monitor your account activity and spending habits. Choose to receive an alert notification when any of the following activity occurs on your eligible deposit accounts:

  • Another Chance Alert - Make a deposit or transfer to prevent items from being returned due to insufficient funds (NSF)
  • Deposit Alert - A deposit is made to your account that meets or exceeds your minimum threshold amount
  • Low Balance Alert - Your balance falls below your minimum threshold amount
  • Non-Sufficient Funds (NSF) Alert - A non-sufficient funds (NSF) fee posts to your account
  • Overdraft Alert - An overdraft transfer deposits to your account
  • Withdrawal Alert - A withdrawal is made that meets or exceeds your minimum threshold amount
  • General Alert - Find out when your new e-statement is available, or you receive a secure message in your Message Center
Registering for Account Alerts is easy! Sign up via Member Access and enter any desired threshold amounts. Choose to receive alert notifications via text message to your registered mobile device, or via secure message in your Message Center.

Sign Up for Account Alerts



Alerts sent may not be delivered if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the Credit Union and/or your wireless carrier may interfere with message delivery, including your mobile device equipment, terrain, proximity to buildings, foliage, and weather. While we will make efforts to initiate all alerts in a timely manner, we cannot control all external factors necessary for you to receive the alerts and as such you should not rely only on the alerts to maintain awareness of the status of your accounts. The Credit Union cannot assume liability for any negative consequences related to you not receiving alerts, including Another Chance Alerts. By enrolling in alerts, you acknowledge that alerts may not be timely received and that the Credit Union and your wireless carrier do not guarantee that alerts will be delivered.