ASK SECU is a state-of-the-art voice response system enabling members to access their accounts around the clock from any location in the continental United States. To use ASK SECU, dial (800) ASK-SECU or (919) 839-5400.


  • Verify your account balances
  • Process real-time advances for your loans and deposit the funds to your account
  • Determine if deposits and payments have been made
  • Confirm which checks have cleared your account
  • Check payment amounts and due dates for your loans
  • Inquire on the amount of interest earned or paid for your accounts
  • Confirm the most recent credits and debits
  • Transfer funds between all your Credit Union accounts
A debit card is not needed to obtain current interest rates or branch and ATM locations. However, for account inquiries/transfers, members must enter their 16-digit debit card number and their three-digit ASK SECU PIN.

Debit cards and an ASK SECU PIN can be obtained by contacting a local branch or our 24/7 Member Services.