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ASK SECU is a state-of-the-art voice response system enabling members to access their accounts around the clock from any location in the continental United States. To use ASK SECU, dial (800)ASK-SECU (275-7328) or (919)839-5400.


  • Verify your account balances
  • Process real-time advances for your loans and deposit the funds to your account
  • Determine if deposits and payments have been made
  • Confirm which checks have cleared your account
  • Check payment amounts and due dates for your loans
  • Inquire on the amount of interest earned or paid for your accounts
  • Confirm the most recent credits and debits
  • Transfer funds between all your Credit Union accounts
A debit card is not needed to obtain current interest rates or branch and ATM locations. However, for account inquiries/transfers, members must enter their 16-digit debit card number and their three-digit ASK SECU PIN.

Debit cards and an ASK SECU PIN can be obtained by contacting a local branch or the Contact Center.

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For immediate assistance, contact your local branch.

After hours, you may contact our Member Services at (888) 732-8562.
*Quoted rates, dividends, annual percentage yields (APY) and rates (APR) are subject to change daily at the discretion of the Board of Directors.