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Online Security
Due to higher-than-normal call volumes, wait times have increased for our 24/7 Member Services Support.
You may also contact us through Member Access, the SECU Mobile App, and ASK-SECU Voice Response.
We appreciate your patience during this time and apologize for the inconvenience.
Our automated account services are designed for your ease and convenience.
Access your account 24 hours a day, 7 days a week using our automated voice response service.
Check balances, transfer funds, deposit, withdraw, and pay loans using our CashPoints ATMs.
Set up your paycheck to electronically deposit to your Checking, CashPoints Global, Share, or Money Market Share Accounts.
Transfer money electronically between your SECU accounts on a recurring or one-time basis.
Prevent non-sufficient funds (NSF) fees or an overdrawn account by enrolling your SECU Checking Account in our free and optional Overdraft Transfer Service.
If you are eligible for this service, you can elect to deposit a portion of your paycheck into the SECU account of your choosing.1
Send and receive domestic and international wires with your SECU accounts.
Visit any of our 275+ branch locations across North Carolina for your financial needs.
Conveniently manage your accounts online with SECU’s Member Access.
Explore the features of our SECU Mobile App and Member Access.
Understand common types of fraud, and how, when, and why SECU will contact you.
Contact Member Services Support for assistance.
