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Verify account balances
Review recent and pending transaction history.
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Check dividend or interest rate information
Review year-to-date totals for dividends, interest earned on deposit accounts, and interest paid on loan accounts.
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Confirm loan payment details
Verify due dates and loan payment information.
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Transfer funds
Move money between your SECU accounts.
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Process real-time loan advances
For Salary Advance, Open-End Signature, and Home Equity Line of Credit (HELOC) Loans.
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Get a voice response PIN
You can obtain a voice response PIN by contacting your local branch or Member Services Support at (888) 732-8562.
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Add your phone number to your SECU profile
When calling from a phone number on file with SECU, intelligent card entry allows you to log in to ASK SECU by speaking or entering only the last 4 digits of your active debit or ATM (access) card number2 and your 3-digit voice response PIN. You can verify and add your phone number via Member Access.
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Contact ASK SECU
To use ASK SECU dial (800) ASK SECU / (800) 275-7328.3