The processing error that resulted in some member transactions not being timely reflected in transaction history or account balances has been resolved. Service has been restored for all member service channels, including Member Access and CashPoints® ATMs. If you have any questions regarding your account activity, please contact Member Services Support at (888) 732-8562 or your local branch. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.
Mortgage Resources
SECU offers a variety of resources for mortgage loan borrowers.
Resources for all your mortgage needs
First-time homebuyer’s guide
Explore lending programs and expert resources catered to the needs of new buyers.
Have problems making your mortgage payments? If eligible, the SECU Mortgage Assistance Program determines options available to help you keep your home.
SECU offers no-cost, no-obligation pre-qualifications to members online, over the phone, or by visiting their local branch. Getting pre-qualified can help you shop with confidence knowing what price range you can afford.
Nationwide Mortgage Licensing System (NMLS) and SAFE Act
The Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act allows you to confirm whether your loan officer is properly registered through the NMLS Registry.
Use our calculator to assess your debt-to-income ratio, which is the percentage of your gross income used to cover your mortgage and other debt payments.