All Points Rewards cardholders, including joint accountholders and authorized users, will earn Points Rewards on qualifying purchases.
SECU Cash Rewards and Points Rewards cardholders can now redeem their earned rewards for Visa RewardCards.
Frequently asked questions about the Points Rewards Card
Earning Points Rewards
You will earn three Points Rewards per dollar spent on gas/EV charging stations, two Points Rewards per dollar spent on restaurants, and 1.5 Points Rewards per dollar spent on all other qualifying purchases.
You do not earn Points Rewards on certain transactions, including purchase or funding of gift cards, prepaid cards, money orders, cashier’s checks, foreign currency, cryptocurrency, or securities; transactions involving money transfer, money transmission, or wire transfers; or purchases made for gambling or lottery purposes. Cash advances, balance transfers, interest, fees, and other charges do not earn Points Rewards.
Unused Points Rewards expire after five years. Rewards are redeemed on a first-in, first-out basis, which means older Points Rewards will be redeemed before newer Points Rewards that you earned. Points Rewards will be deducted from your balance on the last day of the month in which they expire. For example, Points Rewards earned in November 2024 will expire November 30, 2029, if not redeemed.
Redeeming Points Rewards
Cash back redemptions are a way to use your Points Rewards to get an SECU Checking, Share, or credit card statement credit (Money Market Share and FAT CAT® Accounts excluded). Cash back redemptions start at 2500 points which equals $25 and will be credited to the account you select within three to five business days. Statement credits reduce your balance but do not count as payments. You are still required to pay the minimum payment due as shown on your billing statement.
You may elect automatic redemptions to an SECU Checking, Share, or credit card account for statement credits (Money Market Share and FAT CAT Accounts excluded). At the end of each month in which your Points Rewards balance meets or exceeds the minimum $25 required for redemption, all of your available Points Rewards will be automatically redeemed. You may change your automatic redemption at any time.
We offer merchant gift card redemptions for restaurants and retailers. You may also redeem for a Visa RewardCard. Most gift cards are available in physical and digital forms. Physical gift cards are typically delivered within 10 business days and digital gift cards are available within 24 hours.
We offer top brand items including electronics, luggage, sports equipment, and culinary supplies.
The Points Rewards program has a full travel booking platform that offers flights, car rentals, experiences, and hotels. Log into your Member Access for more details.
After your redemption is complete, you will receive a confirmation email containing your redemption details from noreply@rewards.ncsecu.org. Your redemption information can also be viewed on your Redemption History.
All redemptions are final. Once you redeem your Points Rewards, your transaction is nonrefundable, and Points Rewards may not be reinstated.
Visa RewardCards
The Visa RewardCard is a reward redemption option that allows you to convert your rewards into a Visa payment method. RewardCards may be used to purchase goods and services from participating merchants in the United States who accept Visa debit cards. They are not reloadable and cannot be used to obtain cash at an ATM or cash back in any purchase transaction.
The virtual account is digital and can be used online, over the phone, or in-store using a digital wallet, whereas the physical card is a plastic card that is mailed to you and can be used anywhere Visa debit cards are accepted.
You can use your Visa RewardCard or virtual account anywhere Visa debit cards are accepted within the United States.
Some merchants (such as gas stations, hotels, or rental services) may place a temporary hold that is higher than the purchase amount. Be sure your RewardCard’s balance can support this type of transaction.
Contact us
For assistance from the SECU Rewards Center, contact Member Services Support, our 24/7 member helpline, at (888) 732-8562.
All redemptions are final. Once you redeem your Points Rewards, the transaction is nonrefundable, and the Points Rewards may not be reinstated.
If you don't have online services through Member Access (online or in the SECU App), contact us at (888) 732-8562 or your local branch to enroll in automatic cash back redemption.