To be eligible for Bonus Cash Rewards, the primary cardholder must have an active qualifying SECU deposit account with a monthly direct deposit totaling $500 or more, in aggregate. See your Cash Rewards Terms and Conditions for more details.
SECU Cash Rewards and Points Rewards cardholders can now redeem their earned rewards for Visa RewardCards.
New cardholder offers
Frequently asked questions about the Points Rewards Card
Earning Cash Rewards
You earn 1.5% in base Cash Rewards when you use your Cash Rewards Credit Card on qualifying purchases. You may be eligible to earn an additional 0.50% Bonus Cash Rewards for a total of 2% on qualifying purchases. See your Cash Rewards Terms and Conditions for more details.
You do not earn Cash Rewards on certain transactions, including those involving the purchase or funding of instruments such as gift cards, prepaid cards, money orders, cashier’s checks, foreign currency, cryptocurrency, or securities; transactions involving money transfer, money transmission, or wire transfers; or purchases made for gambling or lottery purposes. Additionally, cash advances, balance transfers, interest, fees, and other charges do not earn Cash Rewards.
Qualifying deposit accounts include SECU Checking, Share, Money Market Share, CashPoints® Global, Health Savings Account, Holiday Cash Club, Summer Cash, and Individual Retirement Accounts. Accounts that do not qualify include Share Term Certificate, NC 529, Coverdell Education Savings, FAT CAT®, and Zard® Accounts.
All Cash Rewards cardholders, including joint accountholders and authorized users, will earn Cash Rewards on a qualifying purchase.
Unused Cash Rewards expire after four years. Cash Rewards are redeemed on a first-in, first-out basis, which means older Cash Rewards will be redeemed before newer Cash Rewards that you earned. Cash Rewards will be deducted from your balance on the last day of the month in which they expire. For example, Cash Rewards earned in November 2024 will expire November 30, 2028, if not redeemed.
Redeeming Cash Rewards
Cash back redemptions are a way to use your Cash Rewards to get an SECU Checking, Share, or credit card statement credit (Money Market Share and FAT CAT® Accounts excluded). Cash back redemptions start at 2500 points which equals $25 and will be credited to the account you select within three to five business days. Statement credits reduce your balance but do not count as payments. You are still required to pay the minimum payment due as shown on your billing statement.
You may elect automatic redemptions to an SECU Checking, Share, or credit card account for statement credits (Money Market Share and FAT CAT Accounts excluded). At the end of each month in which your Cash Rewards balance meets or exceeds the minimum $25 required for redemption, all of your available Cash Rewards will be automatically redeemed. You may change your automatic redemption at any time.
We offer merchant gift card redemptions for restaurants and retailers. You may also redeem for a Visa RewardCard. Most gift cards are available in physical and digital forms. Physical gift cards are typically delivered within 10 business days and digital gift cards are available within 24 hours.
All redemptions are final. Once you redeem your Cash Rewards, your transaction is nonrefundable, and the Cash Rewards may not be reinstated.
After your redemption is complete, you will receive a confirmation email containing your redemption details from noreply@rewards.ncsecu.org. Your redemption information can also be viewed on your Redemption History.
Visa RewardCards
The Visa RewardCard is a reward redemption option that allows you to convert your rewards into a Visa payment method. RewardCards may be used to purchase goods and services from participating merchants in the United States who accept Visa debit cards. They are not reloadable and cannot be used to obtain cash at an ATM or cash back in any purchase transaction.
The virtual account is digital and can be used online, over the phone, or in-store using a digital wallet, whereas the physical card is a plastic card that is mailed to you and can be used anywhere Visa debit cards are accepted.
You can use your Visa RewardCard or virtual account anywhere Visa debit cards are accepted within the United States.
Some merchants (such as gas stations, hotels, or rental services) may place a temporary hold that is higher than the purchase amount. Be sure your RewardCard’s balance can support this type of transaction.
Contact us
For assistance from the SECU Rewards Center, contact Member Services Support, our 24/7 member helpline, at (888) 732-8562.
All redemptions are final. Once you redeem your Cash Rewards, the transaction is nonrefundable, and the Cash Rewards may not be reinstated.
If you don't have online services through Member Access (online or in the SECU App), contact us at (888) 732-8562 or your local branch to enroll in automatic cash back redemption.