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Two-Way Text Messaging

Our Two-Way Text Messaging service allows you to receive available balance and account information via text message.1

How to use Two-Way Text Messaging

Register your mobile device for our Two-Way Text Messaging service to request account information.

  • Register your phone number

    Sign in to Member Access and register your mobile number for the service; your text number will be validated during registration.

  • Choose a command

    Choose a command from the list of commands for the body of your text message.

  • Send a text

    Send your chosen command to short code 627328.

  • Receive notification

    A text message will be sent back to your registered mobile device with your requested account information.

List of commands

Text one of the commands listed below to 627328:

BALFor available balance
HISTFor last three posted transactions
BOTHFor both available balance and last three posted transactions
CMDFor list of commands
HELPText HELP to 627328 or call our Member Services Support at (888) 732-8562 for assistance with the Two-Way Text Messaging service
STOPReplying STOP to 627328 will terminate your Two-Way Text Messaging service.

*Message and data fees may be imposed by your service provider / carrier; one message per query. See participating carriers.

For your added security, the Credit Union will never ask for specific account information via text message. Please contact Member Servcies Support at (888) 732-8562 if you have any questions or concerns about text messages or other communications you receive from the Credit Union.

mobile app accounts

Get started with the SECU App

Explore everything you can do on the SECU App.

Move money between accounts

Transfer funds, make loan payments, and perform loan advances with ease.

Mobile Check Deposit

Deposit checks conveniently and securely into eligible SECU accounts.

Make payments

Set up one-time or recurring payments, manage payees, or track payment status with BillPay.

Secure messages

Send and receive secure messages in Message Center.

Frequently asked questions about Two-Way Text Messaging

No, Two-Way Text Messaging is an automated service.


Participating carriers include, but are not limited to: AT&T, Boost, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin Mobile.