SECU continuously looks for ways to reduce expenses. Our new digital and core systems will eventually allow us the ability to complete account openings online. This should tremendously reduce our postage expenses.
Annual Meeting Question and Answer Session
Per our 2025 Annual Meeting Notice, up to one hour was set aside during the October 14, 2025 meeting for a question-and-answer session. Questions of general interest to members that we were unable to answer during the allotted session are being posted here.
While SECU utilizes eNotaries for some back office processes, it is not currently available as a service to our members. We do not have this as a current initiative at this time.
Yes, we currently have a form for recurring Qualified Charitable Distributions (QCDs) and we are updating the existing form to accommodate one-time QCDs, which should be available no later than the end of November.
It is correct that our Share Term Certificate (STC) program does not offer compounded interest. This is a limitation of our current system.
When evaluating STCs or Certificate of Deposits (CD), you should always compare the Annual Percentage Yield (APY) on the STC/CD. Financial institutions quote the APY which includes the effect of compounding on the overall yield of the deposit. If two institutions offer a CD with an APY of 4%, the overall earning rate is the same for each CD regardless of whether the interest is compounded. Please note that you do have the opportunity to add additional funds to a renewing STC during the renewal grace period.
Anyone interested in learning more about Trust Services should reach out to your local branch or Member Services Support to be connected with a Financial Advisory Services Representative.
This is a great question, and financial education continues to be a point of emphasis for SECU – for youth and adults. One of the most effective ways we have found to promote FAT CAT® accounts and engage the next generation is by pairing financial education with fun, memorable experiences that lead youth and their families to learn more about SECU’s youth products. Branch staff and our Outreach team regularly participate in community events and partner with local schools for classroom presentations and experiential learning exercises. We plan to continue expanding upon this relationship building!
Yes, we offer one-on-one financial planning including saving and budgeting. Please contact your local branch and ask to speak with a Financial Advisory Specialist, or you can call the FAS Contact Center.
At SECU, we offer financial advisory services that can provide personalized budgeting, saving, and investing strategies1 based on your individual goals and financial needs. Our Financial Advisory Services Representatives, including investment representatives with CUIS, can work with you to develop a plan that aligns with your priorities and helps you achieve your objectives. Additionally, our online tools and articles can offer valuable insights and tips to help you make informed decisions about your finances.