Skip to main content
SECU Logo
Contact Us
Find a Branch and ATM
Rates & Fees
Lending Rates
Share & Deposit Account Rates
Account & Lending Fees
FAQs
Routing Number: 253177049
Man looking at paperwork at table

Help During Hardship and Job Loss

If you have recently lost your job or are experiencing a financial hardship, you don't have to navigate it alone. SECU is ready to assist with guidance and resources.

Ways SECU can help

Payment assistance

If you are having difficulty making your SECU consumer loan or credit card payment, we may be able to help. Contact your branch to discuss options like payment extensions or loan refinancing.

Find a branch

Mortgage Assistance Program

If you are having difficulty making your SECU mortgage payment, we may be able to assist. Visit the Mortgage Assistance Program (MAP) page for more details, or call t odiscuss repayment options with an SECU MAP specialist.

(877) 835-2567

Resources

  • Spending plan

    A spending plan can help you identify monthly expenses, determine your critical needs, and find areas to cut back or eliminate discretionary spending. Read How To Create a Spending Plan to learn more. Contact your local branch or call (833) 599-7328 for assistance.

  • Credit

    If your period of unemployment is short, you may consider the use of a credit card or loan to pay for expenses. View your free credit report and correct any errors before applying for new credit. If you are interested in applying for a loan, call (844) 296-4831 to discuss your options.  

  • Financial planning

    We can help you simplify retirement savings options and help you make a choice that aligns with your financial goals. Contact your local branch or call (833) 599-7328 to speak with a Credit Union Investment Services (CUIS) representative.1

  • Community resources

    The North Carolina Department of Health and Human Services (NCDHHS) and its partners, like NC 211 can help with job searches, skills, training, and resources to bridge financial gaps.

Related resources

  • Couple going through paperwork

    article

    How To Create a Spending Plan

    Follow our step-by-step process of creating a purposeful spending plan that can help you reach your financial goals.
    Read article
  • hand at desk with calculator

    calculator

    How Much Am I Spending

    Categorize and calculate your spending.
    View calculator
View all learning resources

Related links

Investment advisory services and financial planning offered through Credit Union Investment Services, Inc (CUIS). Securities offered through SECU Brokerage Services, Inc. Member FINRA, SIPC. Securities products are not credit union deposits, are not obligations of or guaranteed by State Employees’ Credit Union (SECU) or its affiliates. They are not insured by the NCUA or any federal government agency. Securities products involve investment risks, including possible loss of principal invested. Investment representatives are also SECU employees, who may accept deposits.

  1. Neither CUIS nor CUIS investment representatives provide legal or tax advice. This information is provided for educational purposes only and should not be considered financial, tax, or investment advice. Please consult your attorney, tax advisor, or investment advisor if you have any questions.