On Wednesday, November 11th, Credit Union branches will be closed in observance of Veterans Day. During this time, Member Access, SECU Mobile App, Voice Response, and CashPoints® ATMs will be available. If you need assistance, please contact Member Services Support at (888) 732-8562.
Security & Scams
Home Repair Scams
How they work
Someone stating they are a home repair professional knocks on your door or calls. The scammer says they can fix your leaky roof, install new windows, or pave your driveway, pressuring you to act quickly, pay with cash, or may offer financing. Often, home repair scammers contact desperate homeowners after a major natural disaster.
But what happens next? The scammer steals your money, never makes repairs, or does sub-par work, making things worse. If you sign a finance agreement for the repairs, the terms are often unfair and may require you to use your home as collateral.
What you can do
Do your research. Before allowing work to begin ask for references, licenses, and insurance. Get at least three written estimates. Don’t allow work to start until you have a signed contract. Never pay by cash or wire transfer.
Share this information with a friend. You may not have seen this scam, but chances are you know someone who has.
Need assistance?
Speak with an SECU employee for further information and guidance. You can contact your local branch or Member Services Support at (888) 732-8562.
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