It is essential to know what steps must be taken in the event you fall victim
to fraud. The Credit Union provides both instructions, as well as additional
tips, for handling various fraud situations.
Email Fraud
Do NOT click any links in or reply to the email
Do NOT enter any requested information
Contact the SECU Call Center immediately at (888) 732-8562 or (919) 857-2150
Immediately contact one of the three major credit bureaus to place a "fraud
alert." One bureau will report the information to the other three and a credit
report will be mailed to the victim for review.
Contact SECU, and any other financial institutions with which accounts are
held, and immediately close all affected accounts.
Contact local law enforcement authorities and file a report.
Check with the local post office for unauthorized change-of-address requests.
Additional Tips
Never include financial information in an email, as email is not secure
Review all financial statements regularly for fraudulent activity
