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Credit Reports

Checking your credit report once a year- and before any major purchase or life change- is a key part of any financial plan. You have the right to receive a free credit report from each of the three major credit bureaus- Experian, TransUnion, and Equifax- once a year through the Annual Credit Report Request Service at www.annualcreditreport.com. The free reports do not include credit scores. You may request your score for a fee at the time of ordering the free reports if you choose to do so. Contact information is included at the end of this document.

A credit report is divided into four sections: personal identification, trade lines, public record, and inquiries.
  • Personal identification - Your name and any former names or aliases, your current address and former addresses, your employment history and marital status
  • Trade lines - Your history of handling credit:
    • Creditors and account numbers
    • Dates accounts were opened
    • Credit limits or original balances
    • Whether accounts are individually or jointly held
    • Balances and payment patterns for the last 24 to 36 months
    • Accounts in collections
    • Accounts in dispute
  • Public records - Information about lawsuits to which you are a party, liens or legal claims on your property, bankruptcies, and past due child or spousal support
  • Inquiries - Who has requested your report for at least the past year and your history of applications for loans or credit

Your Credit Standing

When evaluating your credit for a loan, lenders will look at your credit history and many will review your credit score. A credit score is a numerical guide that is representative of lending risk and is determined by your past credit usage. Scores generally range from 300 to 850, with higher numbers indicating a lower risk. As your credit activity changes, so does your score. Scores reflect payment patterns, with more emphasis placed on recent activity. By paying bills on time, keeping balances low (in relation to the account limit), and only applying for and opening new accounts as needed, you can maintain a strong credit score.

Negative information, if accurate and timely, cannot be removed from your credit report- most negative information will remain for seven years. You can, however, improve your report by committing to on-time payments and repaying old collection accounts.

Your Rights

Credit bureaus are regulated by the Federal Trade Commission, and must comply with the Fair Credit Reporting Act (FCRA). The FCRA provides consumers certain rights:
  • The right to access your reports - You may access free reports through the Annual Credit Report Request Service, or purchase reports directly from the credit bureaus. If you have been denied credit, insurance, or employment because of information on your credit report, you are entitled to a free copy of that report directly from the credit bureau.
  • The right to accuracy - It is the credit bureau's responsibility to report correct information. If you discover inaccuracies, file a dispute with the bureau. When you receive your credit report, you will receive instructions on disputing information either on-line or through the mail.
  • The right to have negative information "age-off" - While positive information can remain on a credit report indefinitely, most negative information will be removed after seven years.
  • The right to privacy - Only those with a need recognized by the FCRA may access your reports. This is usually a creditor, insurer, landlord or other business.
  • The right to seek damages - If you believe a credit bureau, a business that provides information to the bureau, or a user of the information contained in your report violates the FCRA, you can file a complaint with the Federal Trade Commission. You may also have additional rights concerning your credit information under state law.

Fixing Errors

Mistakes do happen. Be sure to have incorrect or outdated information investigated and removed. Either dispute the error through the credit bureau's website or send a letter explaining which information is wrong. Enclose supporting documents. You may also dispute an item by telephone using the contact information listed on your credit report. The bureau has 30 days to investigate, during which time a dispute notation will show up on your report. The credit bureau must give you a written report of the investigation and a copy of your report if it results in any change. You may ask that anyone who has recently received your report be notified.

Contact Information


Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
877-322-8228
www.annualcreditreport.com

Equifax
P.O. Box 105069, Atlanta, GA 30374
(800)685-1111
www.equifax.com

Experian
P.O. Box 2104, Allen, TX 75013-2104
(888)524-3606
www.experian.com

TransUnion
P.O. Box 1000, Chester, PA 19022
(800)888-4213
www.transunion.com


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